Your Neighbors might be Using your Xfinity wireless for Free

If you are using Xfinity for your Internet, your neighbors might be using your Xfinity wireless for Free, and without your knowledge. It’s hard to believe, but it is true. Fort Collins Computer PC Medic has seen this many times at our customer homes and businesses. Xfinity secretly broadcasts a free Internet access point or hotspot, named “Xfinitywifi”. They do this through the Xfinity modem they supply you with and without your knowledge.

Why would they do this? I’m not sure, but it’s not out of the kindness of their heart. They say your guests can quickly connect to the Internet, but so can your nearby neighbors. They say it will not slow down your download speed. Really, and kangaroos can fly. My guess is that it is a cheap way for Xfinity to advertise, at your expense, in order to get additional customers. They use your rented modem and your paid Internet account to provide a free wireless hotspot, without your consent.

To see if this is happening to you, take the following steps.

  1. Check if you are using a Xfinity or Comcast modem. This is a black device (with many lights in a vertical column) that provides you with Internet and wifi (wireless). If so, go to step #2.
  2. Next check for a “Xfinitywifi” access point in your neighborhood. You can use your smartphone or laptop to see all access point names that are being broadcast. If you see an access point with this name and it has a strong signal, then it is probably your modem broadcasting free wireless Internet.

How do you turn the darn thing off?

Log into https://customer.xfinity.com/WifiHotspot and follow the instructions on that page. If you feel more comfortable, call your local Xfinity customer service and tell them “I want my Xfinity hotspot turned off”. Accept no excuses.